Privacy Policy
Effective Date: February 5, 2026
Who we are. Turnover Cleanouts and Junk Removal (the “Company,” “we,” “us,” or “our”) provides real‑estate turnover cleanouts, full property cleanouts, storage unit trash‑outs, residential junk haul‑off, and light demolition/cleanup. Our website is turnoverjunk.com (the “Site”).
Scope. This Privacy Policy explains how we collect, use, and share information when you visit the Site, request an estimate, schedule service, purchase or use our services, or interact with our emails and SMS/MMS (“texts”).
Information We Collect
Contact details (name, email, phone number, service address).
Service details you choose to share (project type, photos/videos, access instructions).
Payment info processed by our payment processor(s) (we do not store full card numbers).
Communications you send us (forms, email, and texts if you opt in).
Usage data (IP address, device/browser type, pages viewed, referring URLs) via cookies and similar tools.
We do not knowingly collect information from children under 13.
How We Use Information
Provide and improve our estimates, scheduling, on‑site service, and support.
Communicate with you (email and, if you opt in, SMS/MMS).
Send estimates/confirmations, arrival windows, updates, and follow‑ups.
Send promotions and educational content (you can opt out any time).
Maintain security, prevent fraud, and comply with law.
SMS/MMS Program (A2P)
With your express consent, we may send texts about estimates, scheduling, reminders, updates, and limited promotions.
Message frequency: recurring; frequency varies.
Message & data rates may apply.
Opt‑in: via web form checkbox. Consent is not a condition of purchase.
Opt‑out: Text STOP to cancel. For help, text HELP or contact us using the details below. You’ll receive a confirmation text.
Disclaimer: Delivery may be delayed; carriers are not liable for delayed or undelivered messages. Please notify us if you change your mobile number.
Cookies & Analytics
We use cookies and similar technologies to operate the Site and understand usage. You can control cookies in your browser settings.
How We Share Information
We share information with trusted service providers (hosting, payment processing, email/SMS platforms, scheduling, analytics) who help us operate the Site and services; with authorities when required by law; and in connection with a business transfer. We do not sell personal information.
SMS consent is not shared with third parties (except SMS providers).
Your Choices
Email: Use the unsubscribe link in our emails.
SMS/MMS: Text STOP to cancel.
Cookies: Adjust browser settings to block or delete cookies.
Access/Deletion Requests: Depending on your location, you may have rights to request access or deletion. Contact us at the email below.
Security
We use reasonable administrative, technical, and physical safeguards. No method is 100% secure.
Changes
We may update this Privacy Policy. The “Effective Date” shows the latest revision.
Contact
Turnover Cleanouts and Junk Removal
1140 Regiment Dr
Phone/SMS: 770-943-8344
Email: [email protected]
Website: turnoverjunk.com